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How Executives and Organizations Benefit
from
Coaching for the Administrative
Professional
What can companies expect from their
executive administrative team after partnering with Creating Executive
Success?
- A more proactive administrative team
- An attitude of positive and continuous
improvement
- Outstanding hiring and retention measures
- First-rate interpersonal skills
- Exceptional customer service skills
- Superior follow-up skills
- Improved attention to detail
- Increased multi-tasking skills
- Better negotiating skills
- Strong ability to prioritize assignments and
projects
- Flexibility in a constantly changing environment
- Increased skill in assessing the needs of the executive
and the organization
How does the executive directly benefit from
making the investment in the executive assistant's professional development?
When your assistant's skills
and abilities can leap from good, to great, to phenomenal, you get added value
far above the initial investment.
What would it be worth to you, to
have an assistant who can better anticipate your needs? Who can seamlessly and
proactively handle certain issues and details as they come up, rather than
needing your direct supervision? How would your life and your work improve, if
your assistant was fully empowered, trained and equipped to get the job done
well, freeing up your valuable time so you can focus on accomplishing
your goals more effectively?
When you invest in your assistant's
continual professional development, you also help to cement the trust and
loyalty between you. Studies show that employees define "feeling valued by
their employer", not just by the compensation package they receive, but by how
they are treated and respected on the job. An assistant who feels valued and
supported by his or her boss is far more likely to want to go that extra mile
and produce great results... and far less likely to start looking
elsewhere for employment! And how does the organization benefit
from this investment?
Dealing with under-performing
and under-valued administrative staff is costly to your business. It also has a
direct impact on your performance and the image your business projects to the
world. Have you ever considered the cost of replacing your administrative staff
when they're not meeting your needs and the needs of your
company?
Consider the costs of:
- hiring temporary help in the interim;
- hiring a search firm or headhunter;
- advertising costs; and
- the cost of time lost while you interview, negotiate,
hire and train new admin staff, in addition to lost production time from other
administrative staff providing the training.
Less tangible but equally
important "costs" also include the negative impact on your own productivity,
your professional image and the potential effect on the overall bottom line of
your organization.
To help a good, but under-performing assistant become
more efficient and enthusiastic about his or her job, or to help a great
assistant feel truly valued and appreciated, it usually costs far LESS to
invest in their professional development rather than having to replace
them!
There is a good chance you are spending and losing thousands of
dollars each time you need to replace an assistant. To avoid the problems
and costs of replacing your administrative staff, why not hire a coach to help
you and your executive assistant get on track, and take your assistant's
performance to an even higher level. Learn more about:
Contact Creating
Executive Success
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